💬 Support
Find help, stay updated, get answers
📁 Feedback & Complaints
- Can I provide feedback on specific trainers or classes?
- Are there any formal escalation procedures in place?
- Is there a supervisor or manager I can contact directly?
- What steps should I take if my issue is not resolved through normal channels?
- How do I escalate an unresolved issue?
- Is there an in-person customer service desk at the gym?
- See all 15 articles
💻 Tech & App Support
- What are the contact details for customer service (e.g., phone number, email, live chat)?
- Can I review the gym’s facilities online?
- How long does it typically take to resolve account problems?
- Is there a troubleshooting guide available for common account issues?
- Who should I contact to report an account problem?
- Do I need to activate or book anything separately?
- See all 25 articles