No, BLCK Gym does not have a dedicated in-person customer service desk.
However, our team is always available on-site to help with common queries and support.
How to get help in the gym
Our coaches and staff can assist you with:
- Access and check-in support
- General membership questions
- Basic account guidance
- Reporting any issues with equipment or the facility
If your request requires more detailed support (e.g. billing, account changes, or escalations), our support team will handle this via email.
For full support
For anything that can’t be resolved on-site, please contact:
support@blckgym.ie