Is there an in-person customer service desk at the gym?

Yes — BLCK Gym does have an in-person customer service desk.


📍 Location

You’ll find the support desk at the main entrance/front desk of the gym.

💬 What You Can Do There

  • Ask questions about your membership.

  • Get help with check-in or access issues.

  • Book or change personal training sessions.

  • Report equipment or facility concerns.

🕒 Desk Hours

The in-person desk is staffed during gym operating hours, so you’ll always have someone available when the gym is open.

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    10:00am - 5:00pm Monday to Friday

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