If you’re having trouble with your BLCK Gym account — whether it’s login issues, billing questions, or access problems — we’re here to help.
Best Option: Email Support
The quickest way to get help is to email our support team:
Please include:
- Your full name
- Your account email or membership details
- A brief description of the issue
- Any error messages or screenshots (if applicable)
This helps us resolve your issue as quickly as possible.
👤 In the Gym
If you’re in the gym, coaches and staff are available to help with common issues.
- They can assist with access, check-in, and basic account queries
- If further investigation is needed (e.g. billing or account changes), they’ll guide you to contact support
📌 Good to Know
Most account issues are handled via email so we can properly review and resolve them.