Who should I contact to report an account problem?

If you’re having trouble with your BLCK Gym account — whether it’s login issues, billing errors, or access problems — we’re here to help.


📧 Best Option: Email Support
Send us a message at support@blckgym.ie with a short description of the issue. Please include your full name, membership ID (if available), and any error messages you’ve seen. This helps us solve the problem faster.

🖥️ On-Site Support
If you’re at the gym and can’t access your account at check-in, just stop by the front desk. Our team can look into it immediately.

 

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