🧠Getting Started
Start here: access, setup, and onboarding
🚪 Access & Entry
- Is There An In-Person Help Desk Available At The Gym?
- What are the hours of operation for the technical support help desk?
- Is there a help desk for technical support?
- Are there specific security requirements for passwords (e.g., length, special characters)?
- Who can I contact if I’m unable to resolve the login issue on my own?
- How can I reset my password or recover my username?
- See all 16 articles
👤 Account Setup
- What are the steps to upgrade my membership plan?
- Are there any verification steps required during account creation?
- Can I create an account through the gym’s app, website, or both?
- Can I view my fitness tracker data through the gym’s app or online portal?
- Who can I contact if I have trouble syncing my fitness tracker?
- How Can I Contact The Help Desk?
- See all 11 articles