What’s the best way to contact customer service?

At BLCK, we keep it simple so you can get help quickly.

💬 Contact Options

📧 Email: support@blckgym.ie
Best for: Anything related to memberships, payments, technical issues, or general questions.
Replies: Usually within 3-7 business days .

❌ No Phone or Live Chat

We don’t currently offer phone or live chat support. Email ensures your request goes straight to the right team, so it’s the fastest way to get things solved.

🕒 Support Hours

Our team monitors emails during standard business hours. If you email outside of those times, we’ll reply as soon as we’re back.

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    Support is available via Email and Ticket submissions only at this time

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