When you submit feedback, a complaint, or a support request, here’s how notifications work:
✅ Primary Notification
Email: You’ll receive updates at the email address linked to your BLCK Gym account. This includes confirmation that your request was received and any follow-ups from our support team.
📞 Other Contact Methods
Phone: If the matter is urgent or requires a quick resolution, our team may contact you by phone (if a valid number is listed on your account).
🔔 Important Notes
Make sure your contact details are up to date in your BLCK Gym account.
Email is always the main way we notify members.
💬 If you have questions about your notification or didn’t receive one, please reach out to support@blckgym.ie.