At BLCK Gym, we aim to respond to all feedback and complaints promptly and fairly.
📌 Response Times
⏳ Standard Response: Within 3–5 business days.
⚡ Urgent Issues: Safety, access, or billing complaints are prioritized and handled faster.
🔄 Follow-Up: If your concern requires investigation, we’ll update you while we work on a resolution.
💬 Where to Submit
📧 Email: support@blckgym.ie