At BLCK Gym, we take all feedback seriously and aim to respond as quickly as possible.
π Response Time
β³ Typical Response: Within 3β5 business days.
π§ Follow-Up: If your feedback requires further investigation (e.g., involving staff, equipment, or facilities), it may take longer, but weβll keep you updated.
β What Helps Us Respond Faster
To speed things up, please include:
A clear description of your feedback.
Date/time/location (if it relates to an incident).
Any supporting details (screenshots, photos, or notes).
π¬ Where to Send Feedback
π§ Email: support@blckgym.ie
tickets : Send us ticket and we will sort it out.