How long does it take to get a response to feedback?

At BLCK Gym, we take all feedback seriously and aim to respond as quickly as possible.


πŸ“Œ Response Time

  • ⏳ Typical Response: Within 3–5 business days.

  • πŸ“§ Follow-Up: If your feedback requires further investigation (e.g., involving staff, equipment, or facilities), it may take longer, but we’ll keep you updated.

βœ… What Helps Us Respond Faster

To speed things up, please include:

  • A clear description of your feedback.

  • Date/time/location (if it relates to an incident).

  • Any supporting details (screenshots, photos, or notes).

πŸ’¬ Where to Send Feedback

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