Is there a specific contact person or department for feedback?

At BLCK Gym, all feedback is routed to the support team first. This ensures your message is logged, tracked, and directed to the right people.


βœ… Who to Contact

  • πŸ“§ Email: Send your feedback to support@blckgym.ie.

  • πŸ’¬ In Person: Speak with the front desk team during your visit. They can escalate your feedback to the appropriate manager if needed.

πŸ“Œ Escalation

  • General feedback β†’ Support team.

  • Service or facility issues β†’ Operations/management.

  • Sensitive matters (e.g., complaints or conduct concerns) β†’ Reviewed confidentially by management.

 

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