At BLCK Gym, all feedback is routed to the support team first. This ensures your message is logged, tracked, and directed to the right people.
β Who to Contact
π§ Email: Send your feedback to support@blckgym.ie.
π¬ In Person: Speak with the front desk team during your visit. They can escalate your feedback to the appropriate manager if needed.
π Escalation
General feedback β Support team.
Service or facility issues β Operations/management.
Sensitive matters (e.g., complaints or conduct concerns) β Reviewed confidentially by management.