If you’re having trouble with your BLCK Gym membership account, we’ve made it simple to get help.
📧 Email Support
Send us a message at support@blckgym.ie with details about the issue (e.g., login problems, billing errors, or account not showing active). Please include your full name and membership ID if possible — this helps us resolve things faster.
👩💻 Front Desk Help
If you’re at the gym, stop by the front desk. Our staff can check your account on the spot and escalate to the support team if needed.
⚡ Response Time
We aim to respond within 5-7 business days, often sooner. Urgent issues like access problems are prioritized.
We’ll work quickly to make sure your account is fixed and your access is back to normal.