What steps should I follow if I forget my username or password?

It happens. Here’s how to get back in:


📝 For Forgotten Password

  1. Go to the login page (on our app or website).

  2. Click “Forgot Password?”

  3. Enter the email address linked to your membership.

  4. Check your inbox for a password reset email and follow the link provided.

⚠️ If you don’t see it, check your spam/junk folder.


👤 For Forgotten Username

  • Your username is usually the email address you used when signing up.

  • If you’re unsure, try the email addresses you most often use.

  • Still can’t log in? Reach out to us (details below).


📧 Need Help?

If you’re stuck or don’t get the reset email, contact us:

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