I can’t log in, what should I do?

If you’re having trouble accessing your account, here are the most common fixes:


🔑 Reset Your Password

  1. Go to the login page (app or website)
  2. Click “Forgot Password?”
  3. Enter the email linked to your membership
  4. Follow the reset link sent to your inbox

⚠️ Check your spam/junk folder if you don’t see the email


👤 Check Your Username

  • Your username is usually your email address
  • Try any email addresses you may have used when signing up

📩 Not Receiving the Reset Email?

  • Double-check you entered the correct email
  • Check spam/junk folders
  • Wait a few minutes and try again

🚫 Still Can’t Log In?

If you’re still stuck, we can help:

👉 Please include your full name and the email address linked to your account so we can assist you
 

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