We’ll notify you via email once your support request has been updated or resolved.
Here's what to expect:
Replies come from support@blckgym.ie
You’ll get an email when there’s a response or status change
If you submitted a request through the app or website, we’ll respond to the email you entered
If you haven’t seen a reply, check your spam or junk folder — sometimes it ends up there.
Need to follow up? Just reply to the support email — it stays linked to your request.