How long does it usually take to receive a response to a technical support request?

We aim to reply to all support requests within 2-3 business days 


What to expect:

  • Replies are sent during business hours, Monday to Thursday

  • Messages sent on weekends or after hours are replied to the next working day

  • Urgent issues (like app bugs or payment problems) are prioritised

  • 📧 Email us at support@blckgym.ie


 

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