The reset email usually shows up within 60 seconds.
If it’s not there:
Check your spam, junk, or promotions folders
Make sure you're checking the inbox linked to your BLCK account
-
Still nothing after 5–10 minutes? Submit a support ticket
More Resources
-
Support Channels
Support is available via Email and Ticket submissions only at this time
-
Our customer service hours:
10:00am - 5:00pm Monday to Friday
-
Follow our Socials
Get the latest news and updates first