Billing disputes at BLCK Gym are handled as quickly as possible.
🕒 Standard Resolution Time
Complex cases (e.g., needing bank verification) may take up to 5 business days.
📧 Updates During Review
You’ll receive an email confirmation once your dispute is logged.
Our billing team will keep you updated if extra information is required.
✅ Resolution
If the charge is incorrect, we’ll refund or adjust your account right away.
If valid, we’ll explain the charge clearly and transparently.
📌 For faster processing, always include the date, amount, and details of the charge in your email to: support@blckgym.ie