Who should I contact to discuss or dispute a billing issue?

If you notice a billing problem or charge that doesn’t look right, we’re here to help.


📧 Contact Us

  • Email: support@blckgym.ie
    This is the best and fastest way to reach us. Please include:

  • The date of the charge

  • The amount in question

  • Any supporting details (e.g., bank statement reference)

⏱️ Response Time

Our billing team will review your account and reply within 3–5 business days.

📝 Tip

Before reaching out, double-check whether the charge could be related to membership fees, personal training, or day passes. This helps us speed up the investigation.

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