If there’s an issue with your automatic payment, here’s what to do:
💳 Check Your Payment Details First
- Log into the BLCK Gym app or website
- Go to Billing / Payment Details
- Make sure your card details are up to date
👉 Updating your payment method often resolves the issue immediately
📧 Contact Support
If the issue continues, email support@blckgym.ie
Best for:
- Failed payments
- Incorrect charges
- Billing questions
📝 Before You Email
Include:
- Your full name
- Explain the issue
ℹ️ Additional Info
- Memberships run on automatic renewal
- If a payment fails:
- Access may be temporarily suspended
- The system will retry the payment automatically