We understand that mistakes can happen, whether it’s selecting the wrong option, missing a deadline, or booking something incorrectly.
What to do
If you’ve made a mistake, please contact us as soon as possible at support@blckgym.ie.
The sooner you get in touch, the more likely we can help.
Important to know
- Changes like cancellations and freezes require at least 72 hours’ notice before your next billing date
- Once a payment has been processed or a deadline has passed, we may not be able to reverse it
Need help?
Email us at support@blckgym.ie and we’ll do our best to assist.