How do you handle complaints and feedback from members?


🗣️ We take it seriously.

If you’ve got feedback — whether it’s a complaint, suggestion, or something we missed — let us know.

  • 📧 Email: support@blckgym.ie

  • Every message is read by the team

  • We follow up when needed

  • Feedback is logged and helps shape what we do next

No ticket numbers. No auto replies. Just real people reading what you send.


 

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