What is the process for canceling a membership?

To cancel your membership, follow these steps:


Step 1: Submit your cancellation

You can cancel through any of the following:

  • App: Go to Settings > Membership > Cancel

  • Website: Use the cancellation form in your account

  • Email: Send a message to support@blckgym.ie with your full name and membership details


Step 2: Timing

Make sure you cancel at least 72 hours before your next billing date — otherwise, the next payment will still be processed.


Step 3: Confirmation

You’ll receive a confirmation once your cancellation has been processed. If you don’t hear back within 2-3 business days , follow up.


If you’re not quite ready to leave, you can also freeze your membership temporarily instead.


 

 
 
 
 
 
 
 
 
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